Frequently Asked Questions
Product
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No, your O bag will be delivered pre-assembled and ready to wear. If you bought extra handles or liners and want to switch those out in the future, doing so is simple - just watch our video here.
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There are just a few short steps to assemble an O bag. Watch our short video tutorial on how to construct your own personalized bag here.
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Yes! We have plenty of options for extra handles and liners for our premade bags.
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O bags are made of a thermoplastic compound that make them flexible, waterproof and easy to clean.
Product Care
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O bags are easy to clean! In the event of stains, we suggest removing the mark gently using a damp, non-abrasive cloth and a neutral detergent.
To keep your bag at its best when not in use, we advise filling it to prevent the material losing its shape. We also recommend keeping your bag away from heat sources and high temperatures and avoiding any contact with solvents, detergents and perfumes.
Shipping
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We ship everywhere within the United States.
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Your order will be shipped within 3 days. Options for delivery time will be provided at checkout.
Returns & Exchanges
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For our return/exchange policy, please click here.
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First, make sure to check our return and exchange policy to see if your item is eligible for a return. If so, please follow the following steps:
1. Email at orders@lasvegasobag.com within 30 days of the delivery date to let us know the reason for your return and whether you’d like to move forward with a return or exchange
- If you’d like an exchange, please also include the item(s) you’d like to receive in replacement of the item(s) you’re returning, as well as your mailing address for us to send the replacement
2. Please mail back your item(s) unused, in the same condition you received them and in the original packaging, along with a copy of the receipt or proof of purchase to the following address:
Curry Dream LLC
Attn: Returns
3031 West Horizon Ridge Parkway, Suite 100,
Henderson, Nevada 89052Please note that you’ll be responsible for the shipping costs and insurance for returning your order back to us. We also recommend that you use a trackable shipping service and purchase insurance for any items with a value of $75 or more.
Once we receive your return, we’ll inspect it and send you an email to notify you of receipt. If your return is approved, we’ll process your refund to your original payment method.
If you do not see a refund back to your original payment method within 10 days, please double check your credit or debit card used originally to process the order and/or contact your credit card company or bank.